Refund Policy

Last updated: 11/14/2025

All credit purchases made through our platform are considered final and non-refundable. Please review your order carefully before completing the transaction.

Exceptions

Refunds may be issued under the following conditions:

  • The video generation service fails due to a verified technical issue.
  • You contact us within 7 days of the issue with a clear explanation.

Contact

To request a refund, please contact our support team at contact@genario.app.

Business Legal Name

Asif AI