Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase credits, or contact us.

• Account data (email address, name)
• Payment data (handled by Dodo Payments)
• Usage data (e.g. IP address, browser info, video generation history)

2. How We Use Your Information

We use your data to:

• Provide and maintain the video generation service
• Process payments and manage your credits
• Offer customer support
• Improve and develop features
• Ensure service security and prevent abuse

3. Third-Party Services

We use trusted third-party services for core functionality:

• Dodo Payments: Our payment processor. They handle payments and transaction processing. See their Privacy Policy.
• Clerk: Provides secure user authentication and session management.
• Other tools for analytics or email support, where applicable.

4. Information Sharing

We do not sell or rent your personal data. We may share your information:

• With third-party services under contract (as listed above)
• To comply with legal obligations
• With your consent

5. Data Retention

We keep your data only as long as necessary for service delivery and compliance. Generated videos may be deleted after a retention period or upon account deletion.

6. Data Security

We apply best practices to safeguard your data, including encryption, access controls, and secure infrastructure.

7. Your Rights

Depending on your location, you may have rights to:

• Access personal data we store about you
• Request corrections or deletion
• Withdraw consent or object to processing
• Request data portability

You can request any of these by contacting us at contact@genario.app.

8. Cookies

We may use cookies to enhance your experience and for analytics purposes. You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on this page with a revised date.

10. Contact

If you have questions or concerns, contact us at contact@genario.app.

Business Legal Name

Asif AI